You will get an email saying “Your order is successful’”. This means your order has been received. Please know that you will get another email that contains your tracking number once your order has been shipped.

Your package’s delivery date is based on your shipping information. Please note that all packages are processed and shipped the next business day. Kindly check our detailed shipping info for more inquiries.

Kindly log into your account, click on “track my order” so you can input your order number and tracking number to know the current location of your order.

In the unlikely event that this happens, kindly contact us within 24 hours of when your package ought to have arrived.

Please note that we accept returns and exchanges but WE DO NOT OFFER REFUNDS ONLY STORE CREDITS. Do check our Terms and Conditions on how to return an item.

All items purchased at sales rate are not valid for an exchange or return.This also applies to clearance items.

We are on Amazon and ship to all parts of the world. Kindly check our shipping rates to know the cost of shipping to your location. If your location is not clearly stated, do contact us at for assistance.

Yes! You can reuse our glass jars in your home in various ways, such as storage. We also offer a return and refill service. Contact for further details.